Here is a hypothesis we wrote in June for a garage door company sending paid mobile traffic to a landing page. Make the phone number the primary call to action, because the phone is 43 percent of clicks and the hottest point on the scroll map, while the book-online button is styled as the primary action. The prediction, the reason and the evidence are in one sentence. That is the whole method.
It matters because most conversion rate optimisation is opinion with a heatmap attached. A best-practice checklist will tell you to shorten the form and add social proof. It will not tell you that on your page, for your traffic, the thing people already want to do is call, and the design is fighting them. The evidence does, and it is usually sitting in your analytics and your click maps already.
We have been doing this for ten years, first on landing pages and then on whole websites. A clinical-trial enrolment page that converts 51.78 percent of visitors. An MBA programme page taken from 3.91 to 6.38 percent by moving the video testimonials up and reordering the sections. A book-a-demo page that lifted conversions 65 percent by getting shorter. A technology consultancy whose cost per lead fell from $2,300 to $550. The reasoning behind each is in the case studies, wins and losses alike.
If you are looking for a conversion rate optimisation consultant rather than an agency, the difference with us is mostly the size of the engagement. Our guide to hiring a CRO consultant covers what to expect and what to pay. If your numbers do not agree with each other yet, start with conversion tracking, because a test read on the wrong numbers is worse than no test. And if the page itself is the problem, landing page design and website redesign are where the evidence usually points first.