Website maintenance services from a team that answers
Hourly support blocks for WordPress, Webflow, Shopify and custom sites. Updates, fixes, content changes, speed work, and the tracking checks nobody else does. Plans from ten hours a month. No contract.
Website maintenance is the ongoing work of keeping a live site updated, secure, fast and correct: platform and plugin updates, fixes, content changes and checks that the tracking still fires. Apexure sells it as hourly blocks from ten hours a month at around $100 an hour with no contract, updates run on staging first, and a monthly report of where the hours went.
Most businesses do not need a web agency. They need someone competent to look after the site they already have: run the updates, fix what breaks, change what needs changing, and reply the same day when something is urgent. That is what our website maintenance service is. It is also the top rung of the systems we build, and the one clients keep longest.
Clients come to us from two directions. Some have a site we built and want it kept in good order. Others have a site somebody else built and a supplier who has stopped answering. One managed-IT firm moved to us this year for exactly that reason: their previous web team took three days to reply to urgent tickets. Nothing about strategy, nothing about design. They bought reliability, and that is what we sell here.
You are probably here because…
Tickets take days to get a reply
Something is broken, you have emailed twice, and the person who built the site is busy with a new project.
Updates are scary, so nobody runs them
Plugins are eighteen months behind because the last update broke the checkout. The site is now a security question.
The numbers do not add up
The form says forty enquiries, the CRM says twenty-five, the ad platform says sixty. Nobody owns the tracking.
Sound familiar? Send us the URL and we will tell you what we would fix first.
What a maintenance plan covers
What you get with Apexure website maintenance
A reply within the working day
Every ticket gets a human answer the same working day, with an honest estimate of when it will be done. Urgent means urgent.
Hourly blocks, no contract
Plans start at ten hours a month at around $100 an hour, and the rate drops at twenty. Unused hours are visible in your monthly report. Stop whenever you like.
WordPress, Webflow, Shopify and custom
We look after sites we did not build. The first month starts with an audit so we know what we have inherited.
Tracking is part of the job
Most maintenance providers stop at the site. We also check that GA4, Tag Manager and your form-to-CRM connection still work after every update, because that is what breaks silently.
A team, not a freelancer
Developers, a designer and a conversion lead on the same channel. Holidays and sick days do not stop your site getting looked after.
White-label for agencies and MSPs
We work under your brand for your clients if that is how you need it. One agency partner has had us look after some of its clients' sites for years, under its own name.
For agencies and it firms with client sites to look after
If you are an agency, an MSP or a consultancy with a portfolio of client websites, we become the web team behind you. Tickets come to us under your brand, updates run on a schedule you approve, and every client gets a monthly report you can forward. You keep the relationship; we keep the sites up.
How the first month runs
Taking over a site is mostly about finding out what is really there. This is the order we do it in:
We collect hosting, CMS, DNS and analytics access, then take and test a complete backup before touching anything. If the last backup nobody knew about is from 2023, this is where we find out.
Outdated software, broken links, redirect chains, slow pages, expired certificates, forms that quietly stopped sending, tracking tags that fire twice. You get the list ranked by risk, with an estimate against each item.
Core, plugin and theme updates run on a staging copy first, on a cadence you approve, with a rollback ready. Security patches go in as soon as they are released.
A shared Slack channel or a support address, whichever your team will actually use. Every request gets an acknowledgement the same working day and a done-by estimate.
We confirm GA4 and Tag Manager are firing once, that conversions are recorded, and that a test enquiry arrives in your CRM with the right source attached.
What was done, hours used against your block, what we recommend next. Short enough to read, detailed enough to forward.
After the first month the site is documented, current and monitored. From then on the hours go on improvements rather than firefighting.
How it works
Send us the URL and what is bothering you.
We audit the site and quote a monthly block.
Fixes start in the first week.
Apexure vs. a typical maintenance provider
Built to fit, in your name
- Reply within the working day
- Updates tested on staging first
- Tracking and form-to-CRM checks included
- Hourly blocks with a visible balance
- A team across design, development and conversion
- No contract
- White-label available for agencies
What you get instead
- a ticket queue measured in days
- updates run live and hoped for
- "the site is up, so we are done"
- a flat fee for an undefined scope
- one person
- twelve-month lock-in
- client-facing only
Why choose Apexure for website maintenance?
Replies the same working day
Every ticket gets a human reply and a done-by estimate the day it comes in. This is the reason most clients switch to us, and the standard we hold ourselves to.
We check the plumbing
Forms, CRM connections and analytics tags break silently. We test them after every update and tell you when something you did not notice has stopped working.
Staging first, always
Updates run on a copy of the site before they touch the live one. A rollback is ready before we start.
Any platform, any builder
WordPress, Webflow, Shopify, WooCommerce, Jekyll and custom code. Sites we built and sites we did not.
Hours that go further
Once the site is stable, your block goes on improvements. Speed, conversion tweaks, new pages, better tracking.
No contract
Month to month. Unused hours are visible in the report, and you can stop or scale the block at any time.
A maintenance plan vs. an in-house web person
An in-house hire is one person with one skill set and four weeks of holiday. A maintenance plan gives you a developer, a designer and a conversion lead, and someone is always on the channel.
Ten hours a month covers a typical business site, which is a fraction of a salary, and you only pay for the hours you use.
Updates and fixes are the floor. The same hours can go on a landing page, a speed pass, a new lead magnet or a tracking repair, without hiring anyone else.
We have built or looked after sites for more than 300 businesses. When something breaks we have usually seen it before.
Every site we maintain is documented in the first month. If your contact changes or ours does, nothing is lost.
When you are ready for a redesign, a CRM or a tracking rebuild, the people who know your site are already on it. No discovery phase, no handover.
The things that go wrong when nobody owns the site
We find at least three of these in most first-month audits
- Plugins two years out of date
- Forms that stopped sending
- Redirect chains after a redesign
- Tracking tags that fire twice
- Backups nobody has tested
- Expired SSL certificates
- Pages that take six seconds to load
- Tickets that take days to answer
What clients say about working with US long-term
Our company has had Apexure build two incredible websites. One main website for architects and B2B and one ecommerce site for D2C sales. Both have been a great experience and they went above and beyond expectations on both sites as well as other fixes they did along the way including recovering our entire website (after a mistake we made) which was a lifesaver for us
We have been using the Apexure team on and off for years now. The team is our go-to person when it comes to designing and developing world class funnels. Their work ethic is unbelievable. They always to helps where they can, jump on calls, makes adjustments, and delivers on time. We keep them on a perpetual contract for all these reasons. If you can get a hold of this man to work with you, never let go.
Their knowledge of landing page design and CRO is second to none.
Website maintenance without the wait
Reliable updates, fixes done when we say they will be, and a monthly report that tells you where the hours went. Plans start at ten hours a month. No contract. If we are not answering, you leave.
Website maintenance services FAQs
Plans are sold as hourly blocks starting at ten hours a month, at around $100 an hour, with a lower rate at twenty hours or more. You get the exact rate and a recommended block after we have seen the site. There is no setup fee and no contract.
Every ticket gets a human reply within the working day, with an estimate of when the work will be done. Genuinely urgent issues, such as a site down or a checkout failing, jump the queue.
WordPress and WooCommerce, Webflow, Shopify, Jekyll and custom-coded sites. We also look after the tools around the site, including Google Tag Manager, GA4, form plugins and CRM connections.
Yes. Most maintenance clients come to us with a site somebody else built. The first month starts with a full backup and an audit so we know exactly what we have inherited before we change anything.
Updates, fixes, content changes, small design tweaks, speed work and tracking checks come out of your monthly hours. A redesign, a new integration or a new section of the site is quoted separately as a fixed-price project, and you decide.
Yes. We work under your brand for your clients, with tickets, updates and monthly reports delivered the way you need them. We already do this for an agency and for an IT firm, under their names.
After every update we confirm that analytics tags fire once, that conversions are recorded, and that a test enquiry reaches your CRM with the correct source. If your CRM, GA4 and ad platform already disagree, we will find out why.
You tell us. There is no notice period. You keep all access and documentation, and we hand over cleanly.
Keep the site working. keep the hours visible.
Clients keep a plan running because it is cheaper than the alternative and nothing gets forgotten.
UK hours, which is the East Coast morning.