Hourly support blocks for WordPress, Webflow, Shopify and custom sites. Updates, fixes, content changes, speed work, and the tracking checks nobody else does. Plans from ten hours a month. No contract.
“Prompt and accurate”
“Great communication”
“A lifesaver for us”
Most businesses do not need a web agency. They need someone competent to look after the site they already have: run the updates, fix what breaks, change what needs changing, and reply the same day when something is urgent. That is what our website maintenance service is.
Clients come to us from two directions. Some have a site we built and want it kept in good order. Others have a site somebody else built and a supplier who has stopped answering. One managed-IT firm moved to us this year for exactly that reason: their previous web team took three days to reply to urgent tickets. Nothing about strategy, nothing about design. They bought reliability, and that is what we sell here.
Tickets take days to get a reply
Updates are scary, so nobody runs them
The numbers do not add up
Sound familiar? Send us the URL and we will tell you what we would fix first.
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Core, Plugin &
Theme Updates
Security
Hardening
Uptime
Monitoring
Bug
Fixes
Content &
Page Changes
Tested
Backups
Speed &
Core Web Vitals
Broken Links &
Redirects
Tracking
Checks
Form & CRM
Wiring
Landing Page
Tweaks
Monthly Report
Every ticket gets a human answer the same working day, with an honest estimate of when it will be done. Urgent means urgent.
Plans start at ten hours a month and the hourly rate drops at twenty. Unused hours are visible in your monthly report. Stop whenever you like.
We look after sites we did not build. The first month starts with an audit so we know what we have inherited.
Most maintenance providers stop at the site. We also check that GA4, Tag Manager and your form-to-CRM connection still work after every update, because that is what breaks silently.
Developers, a designer and a conversion lead on the same channel. Holidays and sick days do not stop your site getting looked after.
We work under your brand for your clients if that is how you need it. One agency partner has had us look after some of its clients' sites for years, under its own name.
If you are an agency, an MSP or a consultancy with a portfolio of client websites, we become the web team behind you. Tickets come to us under your brand, updates run on a schedule you approve, and every client gets a monthly report you can forward. You keep the relationship; we keep the sites up.
Taking over a site is mostly about finding out what is really there. This is the order we do it in:
We collect hosting, CMS, DNS and analytics access, then take and test a complete backup before touching anything. If the last backup nobody knew about is from 2023, this is where we find out.
Outdated software, broken links, redirect chains, slow pages, expired certificates, forms that quietly stopped sending, tracking tags that fire twice. You get the list ranked by risk, with an estimate against each item.
Core, plugin and theme updates run on a staging copy first, on a cadence you approve, with a rollback ready. Security patches go in as soon as they are released.
A shared Slack channel or a support address, whichever your team will actually use. Every request gets an acknowledgement the same working day and a done-by estimate.
We confirm GA4 and Tag Manager are firing once, that conversions are recorded, and that a test enquiry arrives in your CRM with the right source attached.
What was done, hours used against your block, what we recommend next. Short enough to read, detailed enough to forward.
Our company has had Apexure build two incredible websites. Both have been a great experience and they went above and beyond expectations on both sites as well as other fixes they did along the way, including recovering our entire website after a mistake we made, which was a lifesaver for us.
They designed our new site and helped us to migrate it over seamlessly. They have also helped us to develop new pages and continue to work with us on the maintenance of some of our clients' sites. Work is prompt and accurate, coupled with great levels of communication throughout.
We have been using Waseem on and off for years now. He always helps where he can, jumps on calls, makes adjustments, and delivers on time. We keep him on a perpetual contract for all these reasons.
Developers, a designer and a conversion lead on one channel. The same people who build our redesigns run the maintenance plans, so a fix is never handed to someone who has never seen your site.
An in-house hire is one person with one skill set and four weeks of holiday. A maintenance plan gives you a developer, a designer and a conversion lead, and someone is always on the channel.
Ten hours a month covers a typical business site, which is a fraction of a salary, and you only pay for the hours you use.
Updates and fixes are the floor. The same hours can go on a landing page, a speed pass, a new lead magnet or a tracking repair, without hiring anyone else.
We have built or looked after sites for more than 300 businesses. When something breaks we have usually seen it before.
Every site we maintain is documented in the first month. If your contact changes or ours does, nothing is lost.
When you are ready for a redesign, a CRM or a tracking rebuild, the people who know your site are already on it. No discovery phase, no handover.
Reliable updates, fixes done when we say they will be, and a monthly report that tells you where the hours went. Plans start at ten hours a month. No contract. If we are not answering, you leave.
Replies the same working day
We check the plumbing
Staging first, always
Any platform, any builder
Hours that go further
No contract
Plans are sold as hourly blocks starting at ten hours a month, with a lower hourly rate at twenty hours or more. You get the rate and a recommended block after we have seen the site. There is no setup fee and no contract.
Every ticket gets a human reply within the working day, with an estimate of when the work will be done. Genuinely urgent issues, such as a site down or a checkout failing, jump the queue.
WordPress and WooCommerce, Webflow, Shopify, Jekyll and custom-coded sites. We also look after the tools around the site, including Google Tag Manager, GA4, form plugins and CRM connections.
Yes. Most maintenance clients come to us with a site somebody else built. The first month starts with a full backup and an audit so we know exactly what we have inherited before we change anything.
Updates, fixes, content changes, small design tweaks, speed work and tracking checks come out of your monthly hours. A redesign, a new integration or a new section of the site is quoted separately as a fixed-price project, and you decide.
Yes. We work under your brand for your clients, with tickets, updates and monthly reports delivered the way you need them. We already do this for an agency and for an IT firm, under their names.
After every update we confirm that analytics tags fire once, that conversions are recorded, and that a test enquiry reaches your CRM with the correct source. If your CRM, GA4 and ad platform already disagree, we will find out why.
You tell us. There is no notice period. You keep all access and documentation, and we hand over cleanly.
Clients keep a plan running because it is cheaper than the alternative and nothing gets forgotten.
The Things That Go Wrong When Nobody Owns the Site
Plugins two years out of date
Forms that stopped sending
Redirect chains after a redesign
Tracking tags that fire twice
Backups nobody has tested
Expired SSL certificates
Pages that take six seconds to load
Tickets that take days to answer